PRIVACY
Ali Bird Legal Pty Ltd (trading as Ali Bird Legal) (we, our, us) recognise the importance of protecting the privacy and the rights of individuals in relation to their personal information. This document is our privacy policy and it outlines how we collect and manage your personal information. At all times we try to only collect the information we need for the particular function or activity we are carrying out.
Our specific legal obligations relating to your privacy are set out in the Privacy Act 1988 (Cth) and all regulations made under the Act including the Australian Privacy Principles and we comply with all of the Act’s requirements.
If you have questions or concerns about any aspect of this policy, please feel free to contact our Privacy Ali Bird at privacy@alibirdlegal.com.
1. What is your personal information?
In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, and email address. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.
2. Information we gather
We collect personal information about you to enable us to perform our professional services and functions and to provide the best possible quality of service.
Information that we gather generally falls into two categories: (1) personally identifiable information and (2) non-personally identifiable information collected through technology, which includes tracking information collected as you navigate the website including use of browser “cookies”. How we collect this information is outlined below.
Information that we gather generally falls into two categories: (1) personally identifiable information and (2) non-personally identifiable information collected through technology, which includes tracking information collected as you navigate the website including use of browser “cookies”. How we collect this information is outlined below.
3. How do we collect your personal information?
Usually the main way we collect your personal information is when you give it to us. When collecting personal information from you, we may collect in ways including:
- When you phone us or email us through our website. When you contact us, you might supply certain personally identifiable information including, in most cases, your name, a unique email address and phone number.
- When you provide detailed instructions to us. If you are a client or potential client you may instruct us to obtain personal information about you or provide us with additional personal information including details of your occupation, gender or religious beliefs. Please note, this policy does not address our client confidentiality obligations, which are described in our terms of engagement.
4. Non-personally identifiable information collected using technology
- Device Information. We may collect information about the computer, mobile telephone, smart phone, or other device you use to access this website.
- Cookies and web beacons. When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website without bothering you with a request to register. It also enables us to keep track of products or services you view so that, if you consent, we can send you news about those products or services. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.You will not be able to access certain areas of the website if your computer does not accept cookies from us. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users movements, and gather broad demographic information.
- Analytics Technologies. We use the services of third parties to provide us information, reports and analysis about the usage and browsing patterns of the users of our website. The non-personally identifiable information is collected on our behalf and used by such third parties to analyse trends, administer the site, track users’ movements around the site, and gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.
5. How we use the information we collect
5.1. To provide you with legal services.
We generally use personally identifying information you supply to provide you with the service you have requested. For example, if you are a potential client or client and we provide you with legal advice, we may use your email address or phone number to communicate with you. We might need to use and disclose your personal information in the course of providing our legal services to you. In providing these services we may disclose your personal information to third parties including to government bodies for e.g. IP Australia to enable us to apply for a trademark on your behalf or to courts or tribunals for e.g. to represent you at a VCAT hearing. This is only ever done with your consent. We may also use your personal information to communicate with you about interesting legal updates or events or seminars we might host.
5.2. Analysis.
We perform statistical and demographic analysis of users of our website to help us make improvements to the browsing experience of our website.
5.3. Third party service providers.
We may disclose your personal information to third parties that provide services on our behalf, for e.g. our accounting services, including credit-card and invoice processing, IT services or web development services. Our service providers are restricted from using any data in any way other than to provide services for us.
5.4. Our email policy.
We fully comply with applicable marketing laws, including the Spam Act 2003 (Cth). If we send you a newsletter about updates to laws or general information about our services including events, these emails will include an easy to use unsubscribe facility.
6. Further obligations
6.1. Legal Requirements.
In order for us to cooperate with official investigations or legal proceedings, including, for example, in response to subpoenas, search warrants, court orders, or other legal proceedings we may be required to disclose your personal information.
6.2. Acquisition or Transfer.
As our business changes, we may buy or sell various assets. In the event that all or a portion of the assets owned or controlled by Hyper Consulting Pty Ltd, (including any parent or subsidiary company) are sold, assigned, transferred or acquired by a third party, data collected from the users of our websites may be among such assets.
7. Do we disclose your personal information to anyone outside Australia?
We may disclose personal information to our third party suppliers and service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information. We may disclose your personal information to entities located outside of Australia, including the following: our related bodies corporate, our data hosting and other IT service providers, located in foreign countries (some cloud service providers may store data in several countries) and other third parties who may be located outside of Australia.
8. How we keep your information secure
8.1. Network Security.
We have implemented a variety of commercially standard encryption and security technologies and procedures to protect information, including your personal information, stored in our computer systems from unauthorised access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. We strive to use commercially acceptable means to protect your personal information but we cannot guarantee its absolute security under all conditions. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.
8.2. Management Procedures.
We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information.
9. Updates to our Privacy Policy
Our services are evolving and developing. From time to time, we will review and make changes to our Privacy Policy. Any updated versions of this privacy policy will be posted here on our website. This privacy policy was last updated on 16 March 2021.